The start of a new year is a natural time to think about the goals, challenges and opportunities in front of us and how we will work together to address them. In 2019, we continue to stay on top of the trends and issues critical for our industry and, more importantly, that matter most to you and your employees.
Together, we are continuing to make progress toward our shared goal of helping your employees live their best financial lives. It is work that really matters and that can have positive outcomes both inside and outside the workplace—including reducing stress and distractions that can result in a healthier, more motivated and productive employee team.
This year, a tight labor market will keep us focused on innovative workplace benefits strategies to help you attract, engage and retain talent for your organization. And we will continue to work with you and your employees to navigate today’s most pressing financial and organizational challenges, including rising health care costs, longevity, an increasing number of working caregivers, the diverse needs of a multigenerational workforce, cybersecurity and risk mitigation.
Technology remains undeniably one of the most dominant factors in business, our personal lives and our global culture and it will absolutely play a significant role in our plans for the year and the future. Our ongoing investment in our integrated digital platforms and multichannel communications will help make it easier to administer your plans, engage employees and promote financial wellness. And with the use of technology comes a responsibility to help keep information safe, which we will continue to fulfill through extensive global information security resources, enterprise-wide policies, procedures, infrastructure and strong oversight.
|What drives our ongoing commitment and shapes our strategies going forward? It’s the power of people—your people and our people.|
It starts with developing a better understanding of all the different people we serve so we can meet them where they are with programs and services that resonate with their unique perspectives and needs. With insights obtained through research, data and experience with millions of companies and individuals, we are staying attuned to the pulse of the modern workplace and ways to support the diverse group of people who work there. Our research helps us develop solutions that are relevant and integrated into employees’ everyday lives, in and beyond the workplace, personal and actionable, simple for you to implement, and easy for your employees to access and use.
It’s all about people helping people, our team working with yours, and the exponential power of human connections. It means that you and your employees benefit from access to a team of knowledgeable and caring professionals ready to help with personalized guidance and support. You can continue to expect opportunities to interact and share with our team through industry forums, conferences and regular plan service reviews. In addition, our high-touch approach goes above and beyond, including access to experienced specialists to help with needs ranging from financial wellness education to financial reporting.
Our people-focused values and priorities promise to make this year exceptionally meaningful and significant. We look forward to working with you and to what we can accomplish together.
Head of Retirement and Personal Wealth Solutions, Bank of America Merrill Lynch