Enhancing the workplace with a human focus

While the rapid rise of technology and innovation may be contributing to greater efficiency and productivity in the workplace, it is also challenging companies to maintain a work environment where employees feel connected, engaged and fulfilled. A recent study by Deloitte suggests that organizations will need to focus on cultivating a culture that is more personal and meaningful.1


The challenge

According to Gallup, 85% of employees around the world are disengaged.2 It’s no wonder given that people are feeling burned out by the demands of working more hours and stressed by having to do more with less. The “gig” trend continues to grow, with more employees working on a contract or contingent basis, and more than two-thirds of Millennial and Generation Z workers adding “side hustles” to afford basic living expenses.3


The human connection

To strengthen employee engagement, companies need to develop a sense of meaning, purpose and personal growth in the workplace. Key to these efforts is creating a culture where employees feel they are having a positive impact on society.

The Deloitte study suggests employers reframe and elevate the employee experience, expanding it to be a human experience: “Human experience builds upon the foundation of the employee experience, but extends beyond work processes to focus on the meaning of the work itself, thereby targeting the most personal question that can exist in the workplace: Am I making a difference?”1 The focus is aspirational while also being achievable, empowering employees to help inform and design their experiences in a personal and meaningful way.

Companies that are able to understand and support this philosophy can help motivate their workforce—making them happier and more productive.

84% of employer respondents rated “employee experience” as important, but only 9% believed their organizations were ready to address the issue.1

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Watch this brief video to learn more about how Bank of America is helping companies engage employees through people-focused benefits programs.

Key takeaways

Talk with your Bank of America representative about ways we can enhance your employee engagement strategies in a more human way.

Leverage our thought-provoking question, “What would you like the power to do?®” to help employees think about what matters most. Then determine how those insights can help your company make jobs more meaningful.

1 2019 Deloitte Global Human Capital Trends.

2 Gallup’s State of the Global Workplace report, 2017.

3 2018 Deloitte Millennial Survey: Millennials disappointed in business, unprepared for Industry 4.0.